Shipping Policy

1. Worldwide Shipping

At Hijab Fashion Mall, we take pride in serving our wholesale partners across the globe. We offer reliable worldwide shipping to over 50 countries through our trusted carrier partners including DHL, FedEx, and UPS.

2. Shipping Arrangements

Shipping arrangements are made on a case-by-case basis, taking into consideration your location, order size, and specific delivery requirements. We coordinate with our carrier partners to find the most suitable shipping solution.

• Multiple international carriers available
• Methods selected based on destination and order
• All details communicated directly with wholesale partners
• Arrangements confirmed after order finalization

3. Shipping Costs

Shipping costs vary depending on destination country, order weight and volume, shipping method, and applicable customs duties. Our team provides a detailed shipping quote before finalizing your order.

4. Processing Time

Orders are processed within 1-3 business days after payment confirmation. Each item undergoes quality inspection before professional packaging for international transit.

5. Delivery Times

• Middle East & Gulf: 3-5 business days
• Europe: 3-7 business days
• North America: 5-7 business days
• Australia & NZ: 5-8 business days
• Other Destinations: 7-10 business days

Delivery times are estimates and may vary due to customs or local conditions.

6. Order Tracking

Once shipped, you receive a tracking number with carrier details and a tracking link for real-time monitoring of your shipment.

7. Customs & Import Duties

Import duties, taxes, and customs fees are the responsibility of the buyer. We provide all necessary documentation for customs clearance. Please check with your local customs office for applicable fees.

8. Damaged or Lost Shipments

In the rare event of transit damage or loss, we work with the carrier to resolve the issue. Inspect packages upon delivery, document any damage with photos, and report within 7 days. See our Refund Policy for details.